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Frequently Asked Questions


How to choose the surface treatment product suitable for my process?

You can inform our technical engineers of the substrate type, process flow, and usage environment. We will provide professional selection advice based on the actual situation and can arrange sample testing to ensure the best results.

What is your delivery lead time?

Regular products are generally shipped within 3-5 working days after placing the order; the delivery cycle for customized products will be confirmed based on R&D and production schedules, and we will provide the specific delivery time upon order confirmation.

Can you provide customized formulas?

Sure. We have an experienced R&D team that can provide formula customization and technical optimization services based on the customer's production process, substrate type, and performance requirements, ensuring a high degree of compatibility between the product and the production line.

Does your product comply with environmental protection standards?

Yes, all surface treatment agents, lubricating greases, wastewater treatment agents, and powder coatings of the company comply with domestic and international environmental regulations, including EU RoHS, REACH standards, and some products have passed third-party authoritative testing and certification.